• Emotional Intelligence

    Posted on February 3, 2015 by in Management and Leadership

    Aikaizen emotional intelligence solutions

    Why is “Emotional Intelligence” a Hot Topic ?

    Emotional Intelligence (EI) is the ability to understand and manage your own emotions, and those of the people around you. The earliest roots of EI can be traced to Charles Darwin’s work on the importance of emotional expression for survival and adaptation. The subject of EI in the business world became popular following a book on the subject published by Dr Daniel Goleman in 1995.

    Today, most HR Managers and successful leaders agree that EI is an important competence – not only for leaders, but for everyone.

    The Harvard Business School published an article indicating that

    Emotional Intelligence is the single most important factor in predicting success: twice as important as I.Q. and technical skills combined.

    Investing in EI training can lead to improved performance…

    • 12 hours of EI training led American Express advisors to a 2% sales increase – equal to millions of dollars.
    • At L’Oreal, sales agents selected on EQ competencies significantly outsold those selected using the company’s old selection procedure, increasing revenue by over $2 million.
    • Sales agents selected on the basis of EQ competency also had a 63% decrease in turnover during the first year.


    How can we Help ?

    At Aikaizen, we have no doubt that learning how to make our emotions work for us, rather than letting them run us, is a powerful personal transformation which leads us more quickly to success. We know this through personal experience and in seeing the benefits to individuals through our work with them.

    EI Self-Assessment Tool

    Aikaizen's EI Model Our EI Self-Assessment Tool covers 12 EI competencies across four domains:

    • Self Awareness
    • Self Management
    • Social Awareness
    • Relationship Management

    This tool gives individuals a framework for understanding EI, their EI strengths and areas for improvement.

    EI Training

    Some people have natural EI competencies, through a combination of nature and nurture. However, just as leadership skills and qualities in a person can be enhanced through awareness and training, so can EI be enhanced through awareness and training. Our one-day training course “Harnessing Emotional Intelligence for Improved Performance” includes an EI assessment and is designed to give participants the insights and techniques to be able to harness their emotions as a valuable resource in their work and inter-personal interactions.

    The EI tool and course really helped me understand what my EI strengths are and how I can harness them. I now also have a personal development plan to help me improve some of the other EI areas that I am not so good at. – Manager Key Accounts <country region>, Kraft Foods

    Please contact us to discuss our EI assessment and training solutions.

    contact aikaizen



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