Influencing and Making an Impact
Target Audience: All individuals needing influencing skills to achieve business outcomes whilst making a positive and lasting impact.
Key Learning Outcomes
- Learn key strategies and tactics to influence outcomes.
- Harness your personal strengths to project yourself confidently.
- Explore how to adjust your style depending on the people you want to influence.
- Use your influencing skills to better manage conflict situations and negotiations.
- Make an impact using proven Neuro-Linguistic Programming techniques.
- Use the right words to get the message across and influence others.
- Unlock your personal power.
Course Delivery Includes:
- Theory: Latest best practice
- Team discussions
- Self assessment
- Individual and group exercises
- Film clips
- Technique application practice
- Role plays
- Personal action planning
Course Outline: Influencing and Making an Impact
MORNING SESSION
What it Means to Influence
When Influencing Matters
Pull vs. Push Influencing
Understanding Persuasion
Knowing Yourself
The Perception Prison
Self Esteem and Image Projection
Your Johari Windows
Types of Personal Power
Understanding Others
Interactive Styles
Dealing with Different Personality Types
Adapting Your Interactive Styles
Building Confidence and Assertiveness
Ingredients of Confident Behaviour
How to Anchor Confident States
Practicing Assertiveness
AFTERNOON SESSION
NLP Techniques for Making an Impact
The Mind Rules - Rules of the Mind
Seeing People Through Their Eyes
Persuasion Through Body Language
Methods for Building Rapport
The Power of Words
Using the Right Words to Appeal to Different Personality Types
Being Artfully Vague and Using Metaphors
How to Influence in Negotiations
Building Trust
The Key Elements of Trust
Effective Listening
Reflective Listening
Keys to Success
Building New and Existing Relationships
Mapping your Personal Spheres of Influence
Achieving Personal Excellence