Effective Meeting Facilitation Skills
Target Audience: Meetings are one of the most important means of communicating with groups. In today’s lean working environments, we cannot afford to be inefficient and ineffective in our meeting attendance and meeting management. This course is for all individuals and teams that want to improve their meeting facilitation skills. Relevant to scenarios for in-company operational meetings, board meetings and meetings with external parties.
Key Learning Outcomes:
- Learn how to get yourself into the most effective state of mind for the meeting.
- Understand your own personality style and learn how to read other people’s key personality styles. Use this to get the best interaction and engagement from people in the meeting.
- Experience using techniques for dealing with strong personalities and disruptive behavior,
- Learn how to use Neuro-Linguistic Programming (NLP) techniques to enhance the way you communicate and read others’ non-verbal communication.
- Practice using the techniques learnt in a fun and respectful environment, and develop personal action plans to use these techniques at your future meetings.
Course Delivery Inlcudes:
- Theory: Latest best practice
- Team discussions
- Self assessment
- Group exercises
- Film clips
- Technique application practice
- Role plays
- Personal action planning
Course Outline: Effective Meeting Facilitation
MORNING SESSION
Self Management
Knowing Your Personality Style
Resourceful and Unresourceful States
Getting yourself in the Right State of Mind
Meeting Behaviour Management
Identifying the Participant’s Personality Styles
Practicing Behavioural Flexibility
Dealing with Disruptive Behaviour
AFTERNOON SESSION
Communication Effectiveness in Meetings
Paying attention to Eye Movement
Communicating through Your Body Language
Meeting Energy Management
Questioning Techniques - for getting the information you need
Chunking up and Chunking Down
Putting it all Together
Practice and coaching session using all the techniques learnt