Download Course Brochure

Target Audience: Anyone in a management position including Project Managers, Team Leaders and Internal Coaches. This course does not cover general management skills; it would be beneficial for attendees to have first attended ‘Succeeding as a Manager’ or equivalent, but not essential.

Key Learning Outcomes

• Understand your role as a coach and how it fits in with your organisational role.
• Whether you are a permanent or ad-hoc coach, explore how you can better manage your time to factor in the time needed for coaching others.
• Discover how and when to use different coaching models, tools and approaches.
• Explore different ways of building a good relationship with the coachee to get the best results.
• Practice skills learnt in a non-threatening and fun environment.

Course Delivery Includes:

• Theory: Latest best practice
• Team discussions
• Group exercises
• Role Plays
• Practice coaching sessions
• Film clips
• Personal action planning

Course Outline: Coaching and Mentoring Skills for Managers

DAY 1

Your Role as a Coach
Difference between Managing, Coaching, Mentoring, Counselling and Training
From Good to Great: Traits of a Great Coach
Factoring the Coaching Role in Organisation Design

Developing a Constructive Coaching Relationship
Nurturing a Relationship based on Trust
Building Rapport
Questioning and Probing Techniques
Discussion Facilitation Techniques

Coaching Models and Tools
The Coaching Life Cycle
Popular Coaching Models and their Practical Application

DAY 2

Coaching Approaches
Coaching for Under Performance
Coaching for Higher Performance
Coaching for Behaviour Change
Career Coaching

Theory into Practice
The rest of the afternoon is spent on coaching practice through case study role plays and feedback.